In today’s retail landscape π¬, businesses often see just the tip of the customer experience iceberg, focusing on public reviews. Yet, beneath the surface lies a vast realm of personal interactions waiting to be explored. Most customers ποΈ desire direct, intimate connections over posting public reviews. While tools like Yelp capture the ‘visible’ experience, much of the customer’s journey remains in ‘dark retail’. Vibechat emerges as the beacon π¦, illuminating this darkness and offering retailers a channel for authentic, one-on-one interactions π¬. It’s not just about gathering feedback; it’s about fostering genuine connections β€οΈ and understanding the complete customer narrative π. Dive into this shift from public reviews to personal messaging with Vibechat π. #RetailReimagined ⨓