Choose how much of your front desk you want covered.
From answering customer questions to answering phone calls — Vibechat replaces the front desk small businesses could never afford to staff 24/7.
WHAT VIBECHAT REPLACES
WHAT THE PHONE USED TO HANDLE
Incoming customer calls
Voicemail messages
After-hours inquiries
Appointment scheduling
Answering pricing questions
Checking availability
Handling cancellations
WHAT YOUR FRONT DESK NOW HANDLES
Text messages from customers
Voice conversations (with Voice tier)
24/7 automated responses
Real-time booking
Instant pricing information
Live availability updates
Automated rescheduling
Starter
For testing your AI Front Desk with light customer traffic.
Up to 50 AI messages / month
AI Front Desk link
Fully automated AI conversations
Answers basic questions (hours, pricing, services)
After-hours coverage
Multilingual support
Web dashboard access
Unlimited team members
Designed for testing — not intended to replace active front desk traffic.
Front Desk — Text
A full 24/7 front desk for customer questions — without phone interruptions.
Designed to replace day-to-day front desk interruptions — not just test AI responses.
Everything in Starter — without limits
Unlimited AI messages (no monthly limits)
Handles Hours & Pricing
Bookings & Availability
Answers Common Questions
24/7 After-hours support
Multilingual by default
Designed for ongoing customer traffic throughout the day.
Front Desk — Text + Voice
A complete 24/7 front desk — available by text and voice for everyday customer conversations.
Everything in Text Tier
Voice Front Desk (tap-to-talk)
Natural voice conversations, 24/7
No voicemail or hold music
No missed customer requests
Designed for everyday front desk use
All voice interactions are automatically transcribed and saved as text, so your team can review conversations just like chat — no separate call logs or recordings to manage.
Voice usage is designed for typical small business front desk traffic. For sustained high-volume voice usage, we'll work with you to ensure consistent performance.
Frequently Asked Questions
Do I need to get a new phone number?
No. You keep your existing business phone number. Vibechat works like a second, always-available front desk that customers tap to reach your 24/7 multilingual assistant—without hiring staff or paying the $10,000+/month it would normally cost to cover phones around the clock.
Is Vibechat just call forwarding?
No. Vibechat isn't a forward—it's a new front desk surface. Customers reach your AI Front Desk directly, where a multilingual assistant answers questions instantly, even after hours. Your phone stays as-is, and your team only steps in when needed.
What happens after hours or when we're busy?
That's exactly when Vibechat helps most. Your AI Front Desk answers calls 24/7, in dozens of languages, handling the same routine questions a human would—without overtime, missed calls, or the cost of staffing nights and weekends.
What languages does the AI Front Desk support?
Vibechat is multilingual by default. Customers can ask questions in their preferred language and get clear answers—something most small businesses could never afford to staff manually.
How is this different from an answering service?
Answering services rely on human agents, limited hours, and per-call fees. Vibechat provides always-on, multilingual front desk coverage trained on your business—at a fraction of the cost of a traditional 24/7 phone team.
Why hasn't every business had a 24/7 front desk before now?
Because the math never worked. True 24/7 phone coverage typically costs $10,000–$15,000 per month once you account for wages, scheduling, and coverage gaps. Vibechat exists because AI finally makes that level of coverage affordable.
Will this replace my staff?
No. Vibechat handles routine, repetitive front desk questions so your team can focus on customers in front of them. It replaces interruptions, not people.
When does it make sense to add voice?
If your business relies on phone calls or misses calls after hours, the Text + Voice Front Desk gives you coverage you've never been able to afford before: 24/7, multilingual, no missed calls.
What if I don't need 24/7 phone coverage yet?
Start with Text Front Desk. You can upgrade to voice as your call volume grows. Vibechat is designed to scale as your front desk needs expand.